HOW TO FIX SERIES OF LOAN PAYMENTS IN QNE PAYROLL
Upon transaction, an employee has double payment of Loan as of the period. Upon checking Employee Loans, user saw below issue:
To fix series of Payment, press F9. User will be prompted to continue, click ‘Yes’.
Notice now that the payment series is corrected.
NOTE: To fix the double payment issue on last payment, contact our support through email requesting to re-open the Loan (if it is being closed due to the issue being encountered).