How to undo Cancelled Transaction

Overview:

In QNE Software, you can easily manage your accounting transactions, including cancelling transactions when needed. However, there may be times when a cancelled transaction needs to be undone, whether due to an error or a change in business circumstances. This article guides you through the process of reversing a cancelled transaction in QNE Software, ensuring that your financial records remain accurate and up-to-date.

Scenario:

Imagine that you mistakenly cancelled a sales invoice that was tied to a payment you received from a customer. Now, you need to reverse the cancellation and restore the invoice to its original state, allowing you to proceed with further processing or corrections.

Procedure:

1. Locate the Cancelled Transaction:

   • Go to Customer > Invoices (depending on the type of transaction you wish to uncancel) and click Search to view the listing of invoices.
     
     
     
     

2. Choose the Transaction to Revert the Cancellation:

   • Locate the invoice and double-click to open it.
     
     
     
     

3. Undo the Cancel:

   • Go to the Edit tab, click Mark As, and select Cancelled to remove the cancellation status.
     
     
     
     

4. Reconcile or make adjustments as necessary:

   • Make the necessary adjustments, then click Save to confirm and undo the cancellation.
     
     

Application:

A payment was recorded in QNE Software for a sales order, but it was mistakenly marked as "Cancelled." If you need to restore that payment entry to reflect in your accounts receivable, following the undo procedure will re-enable the payment and adjust the account balances accordingly.