How to Generate Customer Ledger Detail

Overview:

The Customer Ledger with Details report in QNE AI Cloud Accounting provides a full view of customer transactions within a selected date range. It includes invoices, receipts, debit/credit notes, and adjustments, along with a running balance. This report supports reconciliation, customer communication, and audit documentation.

Scenario:

Your Accounts Receivable team needs to reconcile transactions for Advance Trading Corporation for September 2025. They want to see every document posted against the customer—such as invoices and official receipts—together with debit, credit, and outstanding balances, to ensure accuracy before issuing a statement of account.

Solution:

1. Navigate to Customer Ledger Detail:

• Go to Reporting > Report Center > Customer > Other Reports > Customer Ledger Detail.
   

2. In the Report Criteria window, configure:

• Date Range – Enter the cut-off period (e.g., Sep 01, 2025 – Sep 30, 2025).

• Customer Range – Select one or multiple customers.

• Agent / Area / Category (Optional) – Narrow down by sales agent, location, or category.
  

3. Click Preview to generate the ledger with full transaction details.
 

4. The report includes the following columns:

• Customer Code & Name – Identifies the customer.

• Balance B/F – Opening balance brought forward before the reporting period.

• Current Balance – Closing balance after all transactions.

• Date – Posting date of the transaction.

• Debit Doc# – Reference for debit entries (e.g., invoices, debit notes).

• Debit – Amount charged to the customer.

• Credit Doc# – Reference for credit entries (e.g., receipts, credit notes).

• Credit – Amount credited or received.

• Outstanding – Running balance after applying each debit/credit entry.
  
  

Application:

• Reconciliation – Verify invoices and receipts against outstanding balances.

• Customer Statement – Provide clients with a detailed account breakdown for follow-up.

• Credit Control – Monitor overdue accounts and spot customers at risk.

• Audit & Compliance – Maintain a transparent trail that ties back to the general ledger.