How To Resolve 'Concurrent Users Limit' In QNE Payroll

Problem Scenario:

Upon login, user may encounter the error below

Resolution(s):

Solution 1

Go Start > Search ‘QSS Panel PH’

Click Yes on the next window. On system tray, notice that there is a “Q” icon. Double click or right-click on the icon then click Open Status Window.

Status is displayed on the upper portion. Click Start QSS when service status is “Stopped”

You will now notice that the service is “Running”. Try to login again and the issue must now be resolved.

Solution 2

Go to Start > Services

Search for “QNEServicePH”. If status is not set to “Running” click Start. Once the service has started, try to login again and the issue must now be resolved.