How To Resolve 'No Such Host Is Known' Error Upon Login

Modified on Mon, Jun 6, 2022 at 2:34 PM


HOW TO RESOLVE ‘NO SUCH HOST IS KNOWN’ ERROR UPON LOGIN


Problem Scenario(s):

Upon login, user may encounter the error below:

 

 

 


 

Resolution(s):

To resolve the error, check the login details of the database. Go to Companies Wizard by clicking the ‘Home’ button in login screen




Select the specific database/company where the error was encountered, then click Modify





Notice that the QLS Server was typographically inputted. Instead of dot (.) to separate the IP segments, a dash (-) has been used.


Modify the QLS Server to the correct IP address (or even the computer name of the server), and click Save




Login in the database again and the error is now resolved.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article