HOW TO FIX SERIES OF LOAN PAYMENTS IN QNE PAYROLL
Problem Scenario:
Upon transaction, an employee has double payment of Loan as of the period. Upon checking Employee Loans, user saw below issue:
Resolution(s):
To fix series of Payment, press F9. User will be prompted to continue, click ‘Yes’.
Notice now that the payment series is corrected.
NOTE: To fix the double payment issue on last payment, contact our support through email requesting to re-open the Loan (if it is being closed due to the issue being encountered).
