MESSAGE PROMPT WHEN CREATING TRANSACTION AND CUSTOMER HAS BEEN SUSPENDED
There are instances that an information window will prompt when Customer called in transactions such as Quotation, Sales Order, Sales Invoice, Delivery Orders, and Invoices:
This is because the customer status has been tagged as Suspended in the Customer Maintenance:
To set the Customer as Active, go in Navigation Pane > Customer > Customers
Under Customers > Search for the suspended customer and notice the Status selection > Change Suspended to Active and save it.