Cash Sales Refunds

Modified on Mon, Jul 8 at 2:22 PM

Cash Sales Refunds


Cash Sale Refund is a counterpart form of Cash Sale. This form is used to allow the maintained

and walk-in customers to refund their cash transactions and enables the system to reverse the

customer's payment as well as update the stock inventory.

In the system, a Cash Sale Refund can only be created if there is an existing Cash Sale to be

refunded; therefore, there are two methods available for creating a Cash Sale Refund:

    1. Add New Cash Sale Refund > Transfer from Cash Sales

    2. In Cash Sales > Transfer to Cash Sale Refund


Method 1: Transfer from Cash Sales

1. In the Navigation Pane, go to Sales > Cash Sale Refunds

2. In Cash Sale Refunds, click ‘Add’

3. Select Customer > Transfer from Cash Sale

4. In Transfer from Cash Sales, select Cash Sale transaction to be refunded.

Once done, click ‘OK’

5. Once transferred, click ‘Save’.

Method 2: Transfer to Cash Sale Refund

1. In the Navigation Pane, go to Sales > Cash Sales


2. Open for Refund Cash Sale,

3. In Cash Sales form > Transfer to Cash Sale Refund

4. Confirmation will prompt. Click ‘OK’.

5. Once transferred and Cash Sale Refund is opened, click ‘Save’.


Cash Sale will be reversed

As well as the Stock Inventory

and Cash Sale will now be tagged as ‘Refunded’.

Note: The system also allows users to partially refund cash sales and to refund multiple cash

sales transactions.

For any further concerns on this matter, please contact support or submit a

ticket through this link:

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