HOW TO RESET THE PASSWORD OF THE USERS
There are instances that a User forgets the Password so system has the Facility to have it reset and let the user set their new password again.
In Maintenance > Users, to see the list of the Users
Then Select the User that needs to be reset then ‘double-click’
In the Maintenance of the User, under Edit Tab > Reset Password
After clicking the Reset Password, this window will prompt. Automatically system will generate a Temporary Password that the User will be using to log in.
NOTE: The Temporary Password is editable.
Then let the User Log-in by using the Temporary Password.
This window will prompt to have the user to Input the New Password that will be used for his next log-in in the System then Press OK once done.