How to Reset Your Password for QNE Optimum

Modified on Fri, 29 Sep 2023 at 12:32 PM

Image result for pencil icon png

How to Reset Your Password for QNE Optimum


Forgot your password? No worries. This article will guide you how to reset your password. Any admin user can reset anyone’s password, this procedure should be performed by him/her.


Note: If the one who forgot his/her password is an admin user himself/herself and there are no other admin users, please contact QNE Support for assistance.




1. Go to Maintenance > Users. Double-click the username for password reset.

2. Go to Edit. Click Reset Password.

3. Either enter a new temporary password or accept the auto-generated temporary password and provide it to the user. Click OK.

4. Click Resave. Click Yes.


1. The user logs in using the temporary password.

2. The user will be prompted to change his/her password.

3. Click OK after entering a new password and it is now all set.

For further concerns regarding this matter, please contact QNE support to assist you or create ticket through this link:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article