FAQs: Subscription Expiry and Database Access

Modified on Fri, Mar 28 at 3:31 PM


Understanding what happens when your subscription expires ensures that you can manage your 

database access effectively and avoid any disruptions.


Q: What happens if my subscription expires?


A: Once your subscription expires, access to your database is completely restricted.

  • You will not be able to view or retrieve any records.

  • To regain access, you must reactivate your subscription.



Q: Can I still access my data after my subscription expires?


A: No, database access is fully restricted once the subscription ends.

  • Reactivating your subscription is required to restore access.



Q: What if I choose not to subscribe after my trial or subscription expires?


A: Your database will remain listed for 90 days, but you will not be able to access its contents.

  • You must subscribe within this 90-day period to activate the database.

  • After 90 days, the database will be permanently deleted and removed from your company list.



Q: How can I prevent losing access to my database?


A: Renew your subscription before it expires to avoid any disruptions.

  • Set up reminders for renewal to ensure continuous access.





By staying proactive about your subscription status, you can ensure uninterrupted

access to your essential data.





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