How to Renew Your QNE AI Cloud Subscription

Overview:

Renewing your QNE AI Cloud subscription ensures uninterrupted access to your company data, system features, and QNE’s full suite of cloud accounting tools. The renewal process is quick and secure, available only to users with Administrator privileges.

Scenario:

Your QNE AI Cloud subscription is nearing its expiry date, or you’ve received a system notification that it has already expired. To avoid service disruption, limited access, or potential data lockout, it’s important to renew your subscription promptly.

Procedure:

1. Ensure you are logged in as an Administrator.

• Only users with Administrator rights can access and modify subscription settings, including plan renewal.
  

2. Navigate to Account > Manage Plan from the main menu.

3. Review your current plan details including:

• Plan Name

• Expiry Date

• Number of users

• Add-on services (if any)

4. Click the Subscribe Plan button

5. Choose your preferred subscription term (monthly or yearly) and plan.

6. Click Proceed to Add On. Select any additional services you wish to include.

7. Click Continue to Checkout.

8. Complete your billing details.

9. Click Place your order.

10. Review your order summary, enter your card information, and click Pay.

11. Once payment is confirmed:

• A renewal confirmation message will appear.
  

• A receipt will be sent to your registered email.

• Your new subscription period will be reflected in the Manage Plan section.
  
  

Application:

1. Preventing Downtime: An accounting firm using QNE AI Cloud to process client books renews early to ensure uninterrupted access during tax season.
   
   

2. Continuing Compliance Support: A business using BIR compliance features ensures its subscription remains active to retain full access to QNE’s regulatory tools.
   
   

3. Adding New Users: A growing company upgrades their subscription during renewal to accommodate new team members.
   
   

Timely subscription renewal helps maintain business continuity and ensures you continue to benefit from QNE AI Cloud’s powerful features.