FAQs: Subscription Downgrade

Modified on Thu, Mar 20 at 3:25 PM


This FAQ provides answers to common questions about switching to a lower subscription plan, including when a downgrade can take effect and what to expect when making changes.



Q: Can I downgrade my subscription plan?

A: Yes, but only at the end of your billing cycle.

  • Your current plan stays active until its expiration date.

  • You can select a lower-tier plan when renewing your subscription.



Q: Can I downgrade my plan in the middle of my billing cycle?

A: No, once a plan is active, it remains in effect until the end of the billing period.

  • Downgrades can only take effect after your current plan expires.

  • You will continue to have access to your existing plan’s features until then.



Q: Will I lose access to certain features if I downgrade?

A: Yes, lower-tier plans may include fewer features, users, or modules.

  • Be sure to review the plan details before making any changes.

  • Any features not included in the new plan will be removed upon downgrade.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article